Operations Management Trainee

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Operations Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

Key Responsibilities

• Establish thorough understanding of operational processes and systems relating to customer service or supply chain
• Identify and implement process and system improvements
• Manage day-to-day operations relating to customer service or supply chain
• Manage, train, and provide learning and growth opportunities to the team
• Coordinate with customers and partners
• Address, investigate, and resolve major operational concerns
• Manage databases and monitors key performance indicators
  
  

Why MedGrocer?

• Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy
• Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos
• People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with
  
  

Minimum Qualifications

• Bachelor's degree in any four year related course;
• Preferably with customer service, supply chain management, and leadership experience;
• Knowledge in Google Workspace applications;
• Open to fresh graduates and experienced professionals;
• Must work onsite in Makati